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Away tickets which have been paid for

Started by copthornemike, March 30, 2020, 10:10:33 PM

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copthornemike

Is anyone aware of how and when we can reclaim our money for away tickets which were cancelled, eg QPR, Leeds, etc?

Southcoastffc


http://www.fulhamfc.com/news/2020/march/20/ticketing-update

Leeds United v Fulham & Queens Park Rangers v Fulham
(Original dates: Wednesday 18th March & Saturday 21st March 2020)

Should supporters no longer wish to attend these away fixtures, the Club will be able to provide refunds.

Fans will be required to send their original ticket back to the Fulham FC Ticket Office (along with a covering note requesting a refund), as these will be returned to the host club for reconciliation purposes.

Return address:
Fulham FC Ticket Office
Craven Cottage
Stevenage Road
London
SW6 6HH

Due to staff now working remotely, regretfully there will be a delay in refunds being processed on away tickets. Our post will be checked as regularly as possible and refunds processed in due course - we thank your for your patience.

Should supporters be unable to attend any of the rearranged dates then a refund process will be announced at the time the revised fixture dates are confirmed.

For those supporters who purchased tickets paying cash, a bank transfer refund will be arranged by our accounts team. Those who paid by cash will need to provide the Ticket Office with their account number and sort code.

Due to this busy time, supporters are advised refunds can take up to ten (10) working days to appear back in your account.
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copthornemike