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Working from Home - Communications / Voice etc

Started by Friendsoffulham, March 30, 2020, 02:19:44 PM

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Friendsoffulham

Not a usual post from us, however, wanted to throw this out there, as a few people / businesses seem to be struggling with their phones through this COVID19 epidemic.

With businesses having to work from home now, some want their employee's to be able to still make / receive business calls, and communicate with each other via extensions etc, however, just diverting a land-line to a single mobile isn't cutting it right now.

Businesses who are still operating form a traditional telephone system, or, ISDN, are suffering the most, as they have none, or very little control outside the office environment, but those who have already migrated over to Hosted Telephony /  VoIP, aren't as much.

Having your phones in the 'Cloud', means that you can still have all your employee's working remotely from home, however, they'd all be part of the same system, can make, receive calls, communicate via extensions, access all their voicemails, the corporate directory, and more importantly, present the office number.

I've worked in Telecommunications for 16+ years now, the Focus Group for over 7, and as you can imagine, have been inundated with requests like this since the beginning.

Happy to help out, or give advice where needed.

[youtube width=600]https://www.youtube.com/watch?v=dQEWvzNnxMA[/youtube]

[youtube width=600]https://www.youtube.com/watch?v=X6JDskx5Szo&t=71s[/youtube]

www.focusgroup.co.uk

Southcoastffc

That looks like a helpful and generous offer.  While I've no need for it it, my wife - a lady of certain age - had a group Pilates session via Skype last week. Her teacher had set up a couple of trial Skype meetings which were hilariously chaotic.  Imagine 8 or so 60-75 year old ladies, few of whom had any degree of IT competence, all talking over each other, pressing icons and keys randomly, seeing each other on screen as people joined the conversation and saying "Hello Sue!"  or " " How are you Jane?", or "Now I can only see Chris!"  It was like trying to herd cats.   All credit to the instructor who seems to have got to grips with things and there is intention to continue the classes each week.
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