You get 50 loyalty points for a season ticket or 3-4 points for a single match ticket – go figure how that adds up over a season.
so you get more points if you buy tickets individually, base don the savings for buying a season ticket it seems proportianlly corrcet (thats based on financial outlay)
Quote from: westcliff white on May 08, 2017, 11:36:19 AM
so you get more points if you buy tickets individually, base don the savings for buying a season ticket it seems proportianlly corrcet (thats based on financial outlay)
It isn't 'financial outlay points'. You can attend 13 home games and get more loyalty points than someone who has committed to and attended all 23 home games. In which case you can't describe it as a 'loyalty point'.
A number of home games only earn(ed) you 1 point.
My point was Dirk if you bought a ticket for every home game you would spend more that a season ticket holder so if they were based on how much you spend for a ticket then it could work out porportionally equal base don financial outlay as season tickets are cheaper than buying 23 home league game tickets.
I have alwats thought though tthat yuou get differing amount of points depending on the catergory given to any individual game. I am sure, we like most over clubs, give Catergory a thru c or d rankings to teams, like newcastle would be a catergory A game and get more points that say Rotherham which could be a catergory c game.
Never really understood how it works.Never had a problem getting extra tickets even when in PL.
Quote from: hovewhite on May 08, 2017, 11:57:46 AM
Never really understood how it works.Never had a problem getting extra tickets even when in PL.
Same but this away game is a different ballgame altogether. Based on some claims I've seen if you haven't got 600 points then you're watching it on the tele.
Quote from: Dirk Lehmann on May 08, 2017, 12:05:48 PM
Quote from: hovewhite on May 08, 2017, 11:57:46 AM
Never really understood how it works.Never had a problem getting extra tickets even when in PL.
Same but this away game is a different ballgame altogether. Based on some claims I've seen if you haven't got 600 points then you're watching it on the tele.
There aren't a great deal in the 600+ category. But to be honest, if you had that many points, you deserve to be at the front of the queue, that's how a loyalty system works. I never have any trouble buying tickets, most games go to general sale.
Is there an official statement of how many points you'll need for the away leg? I've got more than 600 points but no idea if that's good, bad or indifferent.
Quote from: WokinghamWhite on May 08, 2017, 12:34:08 PM
Is there an official statement of how many points you'll need for the away leg? I've got more than 600 points but no idea if that's good, bad or indifferent.
From my straw poll of people I was talking to on Sunday 600+ should cover it.
Quote from: westcliff white on May 08, 2017, 11:56:00 AM
My point was Dirk if you bought a ticket for every home game you would spend more that a season ticket holder so if they were based on how much you spend for a ticket then it could work out porportionally equal base don financial outlay as season tickets are cheaper than buying 23 home league game tickets.
I have alwats thought though tthat yuou get differing amount of points depending on the catergory given to any individual game. I am sure, we like most over clubs, give Catergory a thru c or d rankings to teams, like newcastle would be a catergory A game and get more points that say Rotherham which could be a catergory c game.
Not picking holes in this and I have no idea how the loyalty system works. But. Wouldn't it be the other way round hypothetically?
The club want as many fans through the gates as possible. If you take the Newcastle game at the start of the season as an example. It was a sell out (correct me if I am wrong). That was always going to be the case for a high profile game. If they offered 1 Loyalty point or 3 for turning up you would anyway right?
If we are playing Rotherham at home on a cold, wet, Tuesday night. The club say its worth 1 Loyalty point. Well what's the incentive to turn up if you will have to rush to get there, get wet/cold , its on TV etc (this is all hypothetical). If the club were to say, "come along and get 5 Loyalty points which will go towards you getting tickets". Now that's more of an incentive.
They would want Loyalty and so would want you turning up all the time not just for the 'big games'. That's my way of reasoning so my logic would be, more loyalty points for lower profile/ranking games.
Also with season tickets. While you may get more for buying an individual ticket (say as a member) the limited tickets always go on sale to season ticket holders first then members second. Regardless if a season ticket holder has 400 points and a member 600+.
Does anyone know what the actual policy is? would be interesting to see how they work it out. Based on a monetary system as mentioned above or through a less glamorous tie = more points set up.
In contrary to what is being said about there being only a few people with 600. I think there will be well over 2000 people with 500-600. If someone had a season ticket for the past 3 years and went to 8-10 away games a season and a few home cup games they will be up there. And I would imagine there will be at least 2000 who have done this and will get the tickets
I think the club will do 700+,500+ 300+, and imagine they will go within the 500+ section.
I feel for the people who a lot of the time get tickets on the door for matches, especially away games in the championship
I have 390 points and literally have got no chance of Reading away. I'm gutted, but as long as the club is fair and the people who attend matches up and down the country get them I will understand.
There should be an allocation of 3000-4000 for each club
Quote from: JakeFFC on May 08, 2017, 02:11:04 PM
Quote from: westcliff white on May 08, 2017, 11:56:00 AM
My point was Dirk if you bought a ticket for every home game you would spend more that a season ticket holder so if they were based on how much you spend for a ticket then it could work out porportionally equal base don financial outlay as season tickets are cheaper than buying 23 home league game tickets.
I have alwats thought though tthat yuou get differing amount of points depending on the catergory given to any individual game. I am sure, we like most over clubs, give Catergory a thru c or d rankings to teams, like newcastle would be a catergory A game and get more points that say Rotherham which could be a catergory c game.
Not picking holes in this and I have no idea how the loyalty system works. But. Wouldn't it be the other way round hypothetically?
The club want as many fans through the gates as possible. If you take the Newcastle game at the start of the season as an example. It was a sell out (correct me if I am wrong). That was always going to be the case for a high profile game. If they offered 1 Loyalty point or 3 for turning up you would anyway right?
If we are playing Rotherham at home on a cold, wet, Tuesday night. The club say its worth 1 Loyalty point. Well what's the incentive to turn up if you will have to rush to get there, get wet/cold , its on TV etc (this is all hypothetical). If the club were to say, "come along and get 5 Loyalty points which will go towards you getting tickets". Now that's more of an incentive.
They would want Loyalty and so would want you turning up all the time not just for the 'big games'. That's my way of reasoning so my logic would be, more loyalty points for lower profile/ranking games.
Also with season tickets. While you may get more for buying an individual ticket (say as a member) the limited tickets always go on sale to season ticket holders first then members second. Regardless if a season ticket holder has 400 points and a member 600+.
Does anyone know what the actual policy is? would be interesting to see how they work it out. Based on a monetary system as mentioned above or through a less glamorous tie = more points set up.
I agree, but I assume the lower catergory games get lower loyalty points. I dont know how it works and never said I did, but i would link it to costs if Cat B games are Cheaper than Cat A games you should get more points for a cat A game
Quote from: Take Me Home MAF on May 08, 2017, 02:26:02 PM
In contrary to what is being said about there being only a few people with 600. I think there will be well over 2000 people with 500-600. If someone had a season ticket for the past 3 years and went to 8-10 away games a season and a few home cup games they will be up there. And I would imagine there will be at least 2000 who have done this and will get the tickets
I think the club will do 700+,500+ 300+, and imagine they will go within the 500+ section.
I feel for the people who a lot of the time get tickets on the door for matches, especially away games in the championship
I have 390 points and literally have got no chance of Reading away. I'm gutted, but as long as the club is fair and the people who attend matches up and down the country get them I will understand.
There should be an allocation of 3000-4000 for each club
Rumoured allocation is around 2000 apparently.
The size of the allocation is the real crime here. I would love to know who influenced that decision because it's ludicrous.
thats all we are giving isnt it? think all the clubs are doing the same.
Gate receipts are split and also think everyone is charging the same
Quote from: westcliff white on May 08, 2017, 02:46:21 PM
thats all we are giving isnt it? think all the clubs are doing the same.
Gate receipts are split and also think everyone is charging the same
But who influenced the decision for an away allocation of 2000 for the semi-finals? Was it the police or the clubs?
Either way, I see no convincing reason for it.
It's official, on the FFC site, 700+loyalty points get 1st dibs, then the amount required gets less each day. Good luck to everyone.
feck.
problem for me is going to home games but tickets getting booked by friends and therefore I don't get the loyalty points ..
Quote from: alexbishop on May 08, 2017, 08:33:12 PM
problem for me is going to home games but tickets getting booked by friends and therefore I don't get the loyalty points ..
and i feel sorry for many of us in a similar position
on a different thread I have said I have had a season ticket unbroken for the best oart of 60 years, even when we were down to crowds of 2 to 3000... always renewed
but that gets me zero in the loyalty stakes, if it isn't loyalty what is?
I cannot get to so many away games now but have been to the vast majoroty of big games highs and lows
yet i am in the thrid group and worried for this one.
i know the allocation is the problem and they need to avaoid a free for all but I would think group three for me is a bit more than unkind.
and the owner never shows up but no doubt will have a seat that would be better left for the likes of me (and of course your good self).
Quote from: Dirk Lehmann on May 08, 2017, 02:40:31 PM
The size of the allocation is the real crime here. I would love to know who influenced that decision because it's ludicrous.
Spot on!
Quote from: nose on May 08, 2017, 08:39:23 PM
on a different thread I have said I have had a season ticket unbroken for the best oart of 60 years, even when we were down to crowds of 2 to 3000... always renewed
but that gets me zero in the loyalty stakes, if it isn't loyalty what is?
I cannot get to so many away games now but have been to the vast majoroty of big games highs and lows
yet i am in the thrid group and worried for this one.
i know the allocation is the problem and they need to avaoid a free for all but I would think group three for me is a bit more than unkind.
and the owner never shows up but no doubt will have a seat that would be better left for the likes of me (and of course your good self).
A football club can only have the "loyalty" assessed over a relatively short time frame e.g. 3 years or, if a longer timeframe is used, it becomes very difficult for other to achieve loyalty, with tickets always concentrated in the same older group. This would also lead to increased purchasing of tickets by a relatively small "loyal" group for distribution to their friends and associates.
Quote from: Wolf on May 09, 2017, 10:17:02 AM
Quote from: nose on May 08, 2017, 08:39:23 PM
on a different thread I have said I have had a season ticket unbroken for the best oart of 60 years, even when we were down to crowds of 2 to 3000... always renewed
but that gets me zero in the loyalty stakes, if it isn't loyalty what is?
I cannot get to so many away games now but have been to the vast majoroty of big games highs and lows
yet i am in the thrid group and worried for this one.
i know the allocation is the problem and they need to avaoid a free for all but I would think group three for me is a bit more than unkind.
and the owner never shows up but no doubt will have a seat that would be better left for the likes of me (and of course your good self).
A football club can only have the "loyalty" assessed over a relatively short time frame e.g. 3 years or, if a longer timeframe is used, it becomes very difficult for other to achieve loyalty, with tickets always concentrated in the same older group. This would also lead to increased purchasing of tickets by a relatively small "loyal" group for distribution to their friends and associates.
Not sure I agree. If you have continuously been a season ticket holder for the last 10 years, you should have priority over those who have had it for the past 3. However, if you are no longer a season ticket holder with say 600 points and you are not a member, you can't buy tickets for the big games that sell out.
I live in Lincoln and if my commitments allow, I usually travel to away games such as Forest, Rotherham, Burton etc etc and take advantage of "pay on the gate" entrance, so no loyalty points there.
That's fair enough but as a S/T holder it would be right to at least get a few extra loyalty points in acknowledgement of continuous S/T renewal each season up to a maximum of say, 5 years!
I also like the idea of higher points for individual tickets to home games against Barnsley etc than Newcastle etc.
Quote from: bill taylors apprentice on May 09, 2017, 11:17:07 AM
I live in Lincoln and if my commitments allow, I usually travel to away games such as Forest, Rotherham, Burton etc etc and take advantage of "pay on the gate" entrance, so no loyalty points there.
That's fair enough but as a S/T holder it would be right to at least get a few extra loyalty points in acknowledgement of continuous S/T renewal each season up to a maximum of say, 5 years!
I also like the idea of higher points for individual tickets to home games against Barnsley etc than Newcastle etc.
If you book them with your client reference numbe rthey should count i believe, maybe worth checking with the club if you have done some of those this year.
I am not sure if loyalty points have a validity period, does anyone know
the problem is the allocation
I think anyone with a season ticket and has been to 2/3 of the away games deserves first choice
then people with much longer season ticket longevity of 10+ years (or in my case 50+ years including near divorce in exeter during a hail storm and tony gale missing a penalty!!!!!)
the loyalty points system is random, invisible to most of us and who knows if it is really fair. I do not really blame the club for the problem but I suspect who worked out the criteria is not really a football supporter, or would have understood. I went to see us relegated at swansea (sitting behind mary o'doherty) into the bottom tier, I have been to virtually every important game (all the ones I could actually go to) I honestly think I deserve to be higher up the pecking order.
i cant see my loyalty points online not even sure where they are shown lol
I am a little bit annoyed by the loyalty point system.
I have been a season ticket holder for 24 years now but only have 450 points and as such wont be able to go to the away game.
Quote from: alexbishop on May 08, 2017, 08:33:12 PM
problem for me is going to home games but tickets getting booked by friends and therefore I don't get the loyalty points ..
You can link accounts and then when your 'friend' buys your ticket they can assign the ticket to you. They still pay and the ticket gets delivered to them but you get the loyalty points for your ticket.
I attend as many away matches as I can go to. North, South, East and West. Have done for many seasons. FFC is my hobby and I am fortunate to be in a position both time wise and financially to indulge in it
I do not consider myself a 'better' or more loyal FFC supporter than others. There have been times over the years when I have not been able to go to home and/or away games. Checking Ceefax, Teletext, refreshing internet pages. We have all done it
However with 862 loyalty points I would be really upset if I did not get first look in when tickets are limited
Quote from: FFC73 on May 09, 2017, 12:58:02 PM
I attend as many away matches as I can go to. North, South, East and West. Have done for many seasons. FFC is my hobby and I am fortunate to be in a position both time wise and financially to indulge in it
I do not consider myself a 'better' or more loyal FFC supporter than others. There have been times over the years when I have not been able to go to home and/or away games. Checking Ceefax, Teletext, refreshing internet pages. We have all done it
However with 862 loyalty points I would be really upset if I did not get first look in when tickets are limited
And rightly so.
Quote from: FFC73 on May 09, 2017, 12:58:02 PM
I attend as many away matches as I can go to. North, South, East and West. Have done for many seasons. FFC is my hobby and I am fortunate to be in a position both time wise and financially to indulge in it
I do not consider myself a 'better' or more loyal FFC supporter than others. There have been times over the years when I have not been able to go to home and/or away games. Checking Ceefax, Teletext, refreshing internet pages. We have all done it
However with 862 loyalty points I would be really upset if I did not get first look in when tickets are limited
I agree with you 100%.
Putting on the other hat, some might say though, that you saying you are better than pther fans as you have more points and deserve first refusal?
Look at other loyalty schemes such as Air Miles. If someone has enough miles to get a free flight to New York and you have just enough miles to get you a free domestic flight, do you think you should get the free flight to New York too?
Those who have been going to watch Fulham before the loyalty scheme came in, you should have been given something extra to begin with so I feel for those. Aside from that, as with any loyalty scheme, it has to start somewhere and benefit those who have put the most money into the club. It might not mean that they are a 'better' fan than you are, but they have certainly paid more than you have.
Just for the record, I'm in the final category for purchase of tickets to away leg.
Totally get it Westcliffe. Some may say that. Having been unable to attend matches myself in the past, I do not subscribe to that way of thinking. I am just as passionate when not at the game as when "I was there". Just saves on the often long miserable journey home....
Whilst being unbelievably frustrated, I would like to think that if the points threshold was say 865, I would accept that the boys and girls who have accumulated more points than me by regularly going out to far flung places on a wet and windy autumn / winter midweek night for some fixture that is quickly forgotten do deserve first refusal on the tickets to the big games.
Quote from: FFC73 on May 09, 2017, 01:29:51 PM
Totally get it Westcliffe. Some may say that. Having been unable to attend matches myself in the past, I do not subscribe to that way of thinking. I am just as passionate when not at the game as when "I was there". Just saves on the often long miserable journey home....
Whilst being unbelievably frustrated, I would like to think that if the points threshold was say 865, I would accept that the boys and girls who have accumulated more points than me by regularly going out to far flung places on a wet and windy autumn / winter midweek night for some fixture that is quickly forgotten do deserve first refusal on the tickets to the big games.
100% with you.
Ive been accused in the past of what i described, so thought now I am a mod i owuld sit on the fence a little ;)
Been to all away games except Barnsley and Norwich this season. At Preston - there can't have been more than a hundred of us there - one coach and a few cars I think, Blackburn - just a few more and of course there were two visits to Reading around Christmas, so very, very peeved that I won't qualify to visit them again. It seems that loyalty has nothing to do with long distance travel in the cold especially when many at home perceived another season of drudgery, but rather its a direct association with success. I'm told that some clubs have away season tickets. Not sure how that would work but it would be great to see it introduced - with privileges for away leg play offs.
Quote from: White Rabbit on May 11, 2017, 09:16:21 AM
Been to all away games except Barnsley and Norwich this season. At Preston - there can't have been more than a hundred of us there - one coach and a few cars I think, Blackburn - just a few more and of course there were two visits to Reading around Christmas, so very, very peeved that I won't qualify to visit them again. It seems that loyalty has nothing to do with long distance travel in the cold especially when many at home perceived another season of drudgery, but rather its a direct association with success. I'm told that some clubs have away season tickets. Not sure how that would work but it would be great to see it introduced - with privileges for away leg play offs.
We do have away season tickets with the amount deducted as and when, and I'm fairly sure it included the play-off game as I saw that someone had the funds deducted from their account.
Quote from: White Rabbit on May 11, 2017, 09:16:21 AM
Been to all away games except Barnsley and Norwich this season. At Preston - there can't have been more than a hundred of us there - one coach and a few cars I think, Blackburn - just a few more and of course there were two visits to Reading around Christmas, so very, very peeved that I won't qualify to visit them again. It seems that loyalty has nothing to do with long distance travel in the cold especially when many at home perceived another season of drudgery, but rather its a direct association with success. I'm told that some clubs have away season tickets. Not sure how that would work but it would be great to see it introduced - with privileges for away leg play offs.
On the assumption that you have a home season ticket (50 points) and all those away games counted for 4 loyalty points (which they didn't) then that would only balance our at around 135 points for this season.
It's right that loyalty points should be calculated over a longer term than that. We are all frustrated that we don't have enough points but the real point of your irritation should be the size of the allocation.
Quote from: White Rabbit on May 11, 2017, 09:16:21 AM
Been to all away games except Barnsley and Norwich this season. At Preston - there can't have been more than a hundred of us there - one coach and a few cars I think, Blackburn - just a few more and of course there were two visits to Reading around Christmas, so very, very peeved that I won't qualify to visit them again. It seems that loyalty has nothing to do with long distance travel in the cold especially when many at home perceived another season of drudgery, but rather its a direct association with success. I'm told that some clubs have away season tickets. Not sure how that would work but it would be great to see it introduced - with privileges for away leg play offs.
It does reward loyalty, just not over one season. No idea what your history is before this season (by the sounds of it you've had a great one!) but it can't be based on this season alone. System is definitely skewed and needs looking at but it needs to take into account at least 3-5 years in my opinion.
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
I don't think you do get that many points. You don't get points for every ticket you buy.
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
its a loyalty program, a reward scheme. To not get some kid of reward (when a scheme is offered) would be like going to Tesco's and them saying are all those beers for you? no then you only get rewards for the 4 cans your drinking and so on.
Quote from: rweller86 on May 11, 2017, 04:33:31 PM
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
I don't think you do get that many points. You don't get points for every ticket you buy.
Some have said this season they have.
Quote from: westcliff white on May 11, 2017, 04:36:11 PM
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
its a loyalty program, a reward scheme. To not get some kid of reward (when a scheme is offered) would be like going to Tesco's and them saying are all those beers for you? no then you only get rewards for the 4 cans your drinking and so on.
But the point is that it rewards each person, not necessarily who is paying. It's rewarding your effort, not how much you've paid.
I can buy my mates tickets, and I'll stick it on their reference so they get the points. the points are for being there, not the buying.
Home games should have some reward, but you shouldn't get repeat loyalty points for buying further tickets to the same home game. It just goes agains the whole point of the system. Maybe a better phrase would be 'Effort Points'. It's a lot harder to pull your arse up to Boro for a midweek game then it is to get down to a weekend home game, and the potential for accruing points should reflect that.
Quote from: Mitch on May 11, 2017, 04:42:03 PM
Quote from: westcliff white on May 11, 2017, 04:36:11 PM
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
its a loyalty program, a reward scheme. To not get some kid of reward (when a scheme is offered) would be like going to Tesco's and them saying are all those beers for you? no then you only get rewards for the 4 cans your drinking and so on.
But the point is that it rewards each person, not necessarily who is paying. It's rewarding your effort, not how much you've paid.
I can buy my mates tickets, and I'll stick it on their reference so they get the points. the points are for being there, not the buying.
Home games should have some reward, but you shouldn't get repeat loyalty points for buying further tickets to the same home game. It just goes agains the whole point of the system. Maybe a better phrase would be 'Effort Points'. It's a lot harder to pull your backside up to Boro for a midweek game then it is to get down to a weekend home game, and the potential for accruing points should reflect that.
firstly watch the language (I have changed the word).
Secondly I do not disagree with you but just saying that's not how the scheme it is portrayed.
The problem is they have to do something like this. Every scheme would have winners and losers. I've been a season ticket holder for over 40 years, have been to 8 aways this season (over 300 altogether) but perfectly accept that someone who goes to all aways deserves a ticket ahead of me. I had enough points (680) to get one in the second tranche.
Unfortunately there is no perfect solution. When we played at Kettering in the FA Cup there was a ballot for tickets as the demand far outstripped the supply. Imagine if that were to happen today....
Quote from: Mitch on May 11, 2017, 04:38:43 PM
Quote from: rweller86 on May 11, 2017, 04:33:31 PM
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
I don't think you do get that many points. You don't get points for every ticket you buy.
Some have said this season they have.
I bought 2 tickets for the Spurs game and only got 1pt? Bought 2 for Hull and only got 5pts.
Quote from: Supermitch on May 11, 2017, 04:47:45 PM
The problem is they have to do something like this. Every scheme would have winners and losers. I've been a season ticket holder for over 40 years, have been to 8 aways this season (over 300 altogether) but perfectly accept that someone who goes to all aways deserves a ticket ahead of me. I had enough points (680) to get one in the second tranche.
Unfortunately there is no perfect solution. When we played at Kettering in the FA Cup there was a ballot for tickets as the demand far outstripped the supply. Imagine if that were to happen today....
agree with what you say no perfect solution
Quote from: westcliff white on May 11, 2017, 04:44:03 PM
Quote from: Mitch on May 11, 2017, 04:42:03 PM
Quote from: westcliff white on May 11, 2017, 04:36:11 PM
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
its a loyalty program, a reward scheme. To not get some kid of reward (when a scheme is offered) would be like going to Tesco's and them saying are all those beers for you? no then you only get rewards for the 4 cans your drinking and so on.
But the point is that it rewards each person, not necessarily who is paying. It's rewarding your effort, not how much you've paid.
I can buy my mates tickets, and I'll stick it on their reference so they get the points. the points are for being there, not the buying.
Home games should have some reward, but you shouldn't get repeat loyalty points for buying further tickets to the same home game. It just goes agains the whole point of the system. Maybe a better phrase would be 'Effort Points'. It's a lot harder to pull your backside up to Boro for a midweek game then it is to get down to a weekend home game, and the potential for accruing points should reflect that.
firstly watch the language (I have changed the word).
Secondly I do not disagree with you but just saying that's not how the scheme it is portrayed.
What word? I didn't swear? You've lost me there.
I was under the impression the scheme was sold on the basis it was to reward travel and effort, so I've always been a bit miffed about the 5 points for home friendly type allocation. I think the club have it bang on, but those two small things need a re-think.
The only other thing they'll need to add soon is removing points for older seasons, meaning that it's refreshed. I shouldn't be here in ten years time going only to home games with more points than a younger person who has been going home and away flat out for three years.
Just been in touch with the club about this, given it's a bit of a hot topic and one where there isn't much by way of information on how it all works. Good to see that there's an acknowledgment of the issues and a commitment to be a bit more transparent about it all.
Detail below:
----------
"Thanks for the message, and I can see the frustration mounting. Unfortunately it's not a simple answer, although I have tried to get ticket office to issue a simple FAQ to assist."
"In terms of the categories, most people fall into the mid 500+ to high 400+ that is why the drops after 700 were smaller, so we broke it down over the days so as not to flood the system and enable people with higher points to virtually guaranteed a ticket."
"Loyalty points are always going to be a little contentious because a lot of fans have been travelling and supporting before records were retained."
"Also, you can't accumulate more points by purchasing multiple tickets in one transaction, as they have to be assigned to the additional ticket purchaser only e.g. QPR home 1 point. Purchase 1 ticket 1 point. Purchase 10 ticket 1 point unless assigned elsewhere."
"I'm not sure this is of much help to you, but am trying to get it all simplified for information to be included on the website."
----------
If the fans with enough points to buy Reading tickets get loyalty points for those tickets they just get further away from those without enough points to buy despite wishing to do so. That would be skew the system completely.
I am one of those who despite being a ST holder for 40 odd years and who goes to a few away games a year only has 480 points - given up idea of getting one Saturday morning because not sure post would get it to me on time for game.
Quote from: Mitch on May 11, 2017, 04:15:47 PM
Quote from: westcliff white on May 11, 2017, 03:30:49 PM
Quote from: Mitch on May 11, 2017, 11:39:40 AM
The only issue with the system, as I see it, is when they offer 4-5 points for home friendlies/cup ties, or as I've heard, for purchasing additional seats. That shouldn't be the case. Otherwise I think it's a very balanced system.
So if I book seats for my family I should not get rewarded?
No. That's an easy one. Why should you potentially get 20 loyalty points for buying four tickets to a home game against Hull, when someone who travels up to Hull can end up with just 4? Loyalty points will only ever matter for away games, so they need to reward away travel.
I think there is merit in awarding additional points for home cup games; the 6000 fans, for instance, who turned out for our cup-tie with Bristol City have, to my mind, demonstrated a form of loyalty that the extra 11 000-or-so supporters who were present three days later for our league game against the same opponents didn't display.
On the other hand, from my perspective, when I've made a round trip of up to 18 hours to attend an away game and spent perhaps upwards of £100, I too am somewhat bemused that it can be possible to spend five minutes at a computer and no money (not of one's own, that is) and be rewarded with a similar number of loyalty points.
Arthur, I do agree. I think it's just the level of points they tend to award as an incentive to get to less interesting friendlies or cup games. I would reduce those from the 4/5 amount you often see. Not much, just enough that it isn't the same as a long slog away trip.
No comment from me other than to say I love reading about what a mess the mercenary middle classes make of most things they touch.
As a pot stirrer I'd ask just how many loyalty points does 'aussie-rod' (on a thread elsewhwere) deserve if he shows up at Wembley? For what it is worth I thought football was always better when it was just the occasional match that was ticket only and you could mostly travel on the day, arrive and get in, but then we were talking about terraces....