Friends of Fulham

General Category => General Discussion => Topic started by: Ged on December 13, 2018, 10:21:52 AM

Title: cant buy tickets
Post by: Ged on December 13, 2018, 10:21:52 AM
been trying to buy tickets for Arsenal away and Oldham home but the on line ticket store wont let me and Fulham ticket office just doesn't answer the phone in fact it automatically hangs up after about 15 mins any body else having problems?
Title: Re: cant buy tickets
Post by: Pieter A’dam on December 13, 2018, 10:44:43 AM
I bought my Arsenal ticket online 2 days ago.
Title: Re: cant buy tickets
Post by: Ged on December 13, 2018, 10:49:50 AM
been trying since yesterday ticket office not answering the phones and cut off after about 15 mins main number not taking calls either Seen others having problems on twitter
Title: Re: cant buy tickets
Post by: Ged on December 13, 2018, 10:54:28 AM
just got message from ticket office " DUE TO HIGH NUMBER OF CALLS WE CAN NOT ANSWER YOUR CALL" and they cut me off after waiting about 20 mins
Title: Re: cant buy tickets
Post by: gang on December 13, 2018, 11:09:25 AM
Just been online and bought tickets with no problem, try again.
Title: Re: cant buy tickets
Post by: Ged on December 13, 2018, 11:14:44 AM
getting message "www.eticketing.co.uk refused to connect." every time no matter what card i use
Title: Re: cant buy tickets
Post by: Jimpav on December 13, 2018, 11:18:36 AM

I had trouble when buying tickets last night onmy phone, but was okay when I used a tablet.

Maybe try a different browser?
Title: Re: cant buy tickets
Post by: Jock White on December 13, 2018, 11:18:48 AM
Just bought Oldham tickets in two separate transactions with no problems.
Title: Re: cant buy tickets
Post by: Ged on December 13, 2018, 03:53:21 PM
still cant get them ticket office not answering the phone still cutting me off due to lines being busy  tried different browser no luck so will have to give it up
Title: Re: cant buy tickets
Post by: gang on December 13, 2018, 04:09:12 PM
I have just tried online again Ged and had no problem.
Title: Re: cant buy tickets
Post by: Ged on December 13, 2018, 04:13:31 PM
Quote from: gang on December 13, 2018, 04:09:12 PM
I have just tried online again Ged and had no problem.
Yeah strange why some people can and others cant
Title: Re: cant buy tickets
Post by: SG on December 13, 2018, 04:45:50 PM
Quote from: Ged on December 13, 2018, 11:14:44 AM
getting message "www.eticketing.co.uk refused to connect." every time no matter what card i use

Exactly the problem I encountered about 2 hours ago
Title: Re: cant buy tickets
Post by: SG on December 13, 2018, 04:50:03 PM
Quote from: SG on December 13, 2018, 04:45:50 PM
Quote from: Ged on December 13, 2018, 11:14:44 AM
getting message "www.eticketing.co.uk refused to connect." every time no matter what card i use

Exactly the problem I encountered about 2 hours ago

Just tried again and exactly the same problem
Title: Re: cant buy tickets
Post by: Ged on December 13, 2018, 05:24:01 PM
Quote from: SG on December 13, 2018, 04:50:03 PM
Quote from: SG on December 13, 2018, 04:45:50 PM
Quote from: Ged on December 13, 2018, 11:14:44 AM
getting message "www.eticketing.co.uk refused to connect." every time no matter what card i use

Exactly the problem I encountered about 2 hours ago

Just tried again and exactly the same problem

leave your details on the contact us page and they will phone you
Title: Re: cant buy tickets
Post by: Baszab on December 13, 2018, 09:39:31 PM
I am struggling to get my Oldham (season) tickets as well - crappy website
Title: Re: cant buy tickets
Post by: SussexH5 on December 14, 2018, 10:25:36 AM
Same here. Website doesn't work (have tried using different browsers) and ticket phone line not working.
Tried both all afternoon yesterday and again this morning.
Even the FFC main phone line doesn't connect.
Very frustrating!

Title: Re: cant buy tickets
Post by: Ged on December 14, 2018, 10:49:59 AM
Quote from: SussexH5 on December 14, 2018, 10:25:36 AM
Same here. Website doesn't work (have tried using different browsers) and ticket phone line not working.
Tried both all afternoon yesterday and again this morning.
Even the FFC main phone line doesn't connect.
Very frustrating!


they are having problems after changing phone and internet providers
leave your details on the contact us page and they should phone you
Title: Re: cant buy tickets
Post by: SussexH5 on December 14, 2018, 11:00:01 AM
Thanks
I have done that.
Awaiting response...
Title: Re: cant buy tickets
Post by: HillingdonFFC on December 14, 2018, 03:41:46 PM
Just tried booking tickets online for tomorrow & couldn't do it, got to the press to purchase stage twice & couldn't connect icon came up?
Had to do it over the phone, hope the money doesnt come out twice, going to be an expensive day if it does
Title: Re: cant buy tickets
Post by: Highlander on December 14, 2018, 07:12:01 PM
Same problem for me.  Tried buying tickets yesterday and today (multiple credit cards, different browsers) and website gets stuck every time at payment with "http://www.eticketing.co.uk   refused to connect."  Lost my season ticket seat for FA cup game as a result.  Fuming...  :031:
Title: Re: cant buy tickets
Post by: HV71 on December 14, 2018, 10:47:27 PM
Quote from: Highlander on December 14, 2018, 07:12:01 PM
Same problem for me.  Tried buying tickets yesterday and today (multiple credit cards, different browsers) and website gets stuck every time at payment with "http://www.eticketing.co.uk   refused to connect."  Lost my season ticket seat for FA cup game as a result.  Fuming...  :031:


Ditto - can't believe it . The game clashed with another family commitment  but I was determined to go . This whole fiasco changed my mind for me.