Friends of Fulham

General Category => General Discussion => Topic started by: Cookie6262 on December 02, 2021, 06:15:49 PM

Title: FulhamFCTV
Post by: Cookie6262 on December 02, 2021, 06:15:49 PM
Not sure if anyone else has had any issues but my FulhamFCTV subscription was taken 3 times this month!
Title: Re: FulhamFCTV
Post by: Stevieboy on December 02, 2021, 06:29:49 PM
Just checked mine and email makes things a bit clearer.
I've had one for Oct/Nov......late I assume,
and one for Nov/Dec
Check wording of advising email/text.
Title: Re: FulhamFCTV
Post by: WhiteJC on December 02, 2021, 06:30:21 PM
mine also, I've just checked my bank account and they've taken 3 lots of payment over 3 days!
Title: Re: FulhamFCTV
Post by: WhiteJC on December 03, 2021, 02:09:42 PM
FFCtv PAYMENT INFO

Monthly subscribers to FFCtv may have recently noticed multiple payments leaving their accounts.

Please note that this is not an error or multiple payment. There was an accidental suspension of monthly payments since September, meaning no monies have been taken during that time.

We hope this clarifies the situation, however, if you have queries regarding this or other facets of FFCtv, please email [email protected].



https://www.fulhamfc.com/news/2021/december/01/ffctv-payment-info/
Title: Re: FulhamFCTV
Post by: Fulham 442 on December 03, 2021, 02:29:35 PM
Wow that took a long time for them to sort out.  I was having issues with multiple payments taken from my account for match passes during that period too.  I emailed the club about that and also the fact that my £5 FFCtv subs hadn't been taken and wondered if the two issues were linked...Anyway I have also have £5 taken from my account  during the past three days so all should be sorted now hopefully!