Friends of Fulham

General Category => General Discussion => Topic started by: copthornemike on September 04, 2022, 06:14:37 PM

Title: Spurs scam
Post by: copthornemike on September 04, 2022, 06:14:37 PM
Anyone scammed at the new Spurs ground having to pay £10 for any bags over a minuscule A4 size?
Not allowed to bring any bag over A4 size into the ground (exception for items bought at the Spurs club shop) which had to be deposited at a bag drop zone, a fair walk away from the away fans entrance, which cost an additional £10 for the privilege.
Caught out quite a few FFC fans, including families with multiple bags!
Also quite a few overseas Spurs fans from Korea!
No obvious advance info about this on the tickets or FFC site!
Left a very bad taste on the day
Title: Re: Spurs scam
Post by: rebel on September 04, 2022, 07:12:27 PM
Quote from: copthornemike on September 04, 2022, 06:14:37 PM
Anyone scammed at the new Spurs ground having to pay £10 for any bags over a minuscule A4 size?
Not allowed to bring any bag over A4 size into the ground (exception for items bought at the Spurs club shop) which had to be deposited at a bag drop zone, a fair walk away from the away fans entrance, which cost an additional £10 for the privilege.
Caught out quite a few FFC fans, including families with multiple bags!
Also quite a few overseas Spurs fans from Korea!
No obvious advance info about this on the tickets or FFC site!
Left a very bad taste on the day

Ridiculous, complain to both clubs and the Fulham Supporters Trust. 
Title: Re: Spurs scam
Post by: Cambridge Away on September 04, 2022, 09:20:52 PM
You could say that it was Daniel's LEVY on bags?   064.gif
Sorry
Title: Re: Spurs scam
Post by: RaySmith on September 04, 2022, 09:26:13 PM
Is Alan Sugar still involved with Spurs? This seems like one of his Apprentices business ideas - a nice little earner for him to back!

Seriously - its a liberty not making this known to opposing fans, should be on the ticket at least.
Title: Re: Spurs scam
Post by: Cambridge Away on September 04, 2022, 09:37:40 PM
Quote from: RaySmith on September 04, 2022, 09:26:13 PM
Is Alan Sugar still involved with Spurs? This seems like one of his Apprentices business ideas - a nice little earner for him to back!

As opposed to Daniel Levy?  :005:
Title: Re: Spurs scam
Post by: Logicalman on September 04, 2022, 10:23:18 PM

It's on their website it appears, though it's not exactly a policy that is common, I guess we all need to be a little more aware.

https://ask.tottenhamhotspur.com/hc/en-us/articles/360001537020 (https://ask.tottenhamhotspur.com/hc/en-us/articles/360001537020)

I'll check with the Mods if it's worth taking a look at various other Prem Teams and their policies for a matchday thread - unless one of you kind chaps/chapesses out there want to offer to take the task on !  :022:
Title: Re: Spurs scam
Post by: Logicalman on September 04, 2022, 10:25:14 PM
Quote from: Cambridge Away on September 04, 2022, 09:20:52 PM
You could say that it was Daniel's LEVY on bags?   064.gif
Sorry

Quote from: RaySmith on September 04, 2022, 09:26:13 PM
Is Alan Sugar still involved with Spurs? This seems like one of his Apprentices business ideas - a nice little earner for him to back!

Seriously - its a liberty not making this known to opposing fans, should be on the ticket at least.

It appears this is NOT an official bag drop by/for the club (see the link above)

"The Club does not operate a "left luggage service" at the Stadium.  Any services provided by external sources are not controlled by the Stadium and, if you choose to utilise these facilities, you do so at your own risk. Queues are to be expected before & after the match."
Title: Re: Spurs scam
Post by: General on September 04, 2022, 11:02:05 PM
I was waiting for a friend and loads of people got told they had to check their bags and that the stadium policy is that no bags were allowed. Including parents with kids to elderly people. Only exceptions were apparently in medical cases. It's absurd that a brand new shiny stadium or those seats for that matter couldn't accommodate bags. The only potential excuse was that they were trialling the safe standing area and they could've been an evacuation hazard but even then there was plenty if room to put the bags behind or under the seat and have space. Ridiculous that they charge £10 for a bag too. That's extortionate.
Title: Re: Spurs scam
Post by: Sgt Fulham on September 05, 2022, 08:14:13 AM
The club should return the favour when Spurs come to visit. What a disgrace and an insult to the fans.
Title: Re: Spurs scam
Post by: Jimmy Hill on September 05, 2022, 09:56:43 AM
Quote from: General on September 04, 2022, 11:02:05 PM
I was waiting for a friend and loads of people got told they had to check their bags and that the stadium policy is that no bags were allowed. Including parents with kids to elderly people. Only exceptions were apparently in medical cases. It's absurd that a brand new shiny stadium or those seats for that matter couldn't accommodate bags. The only potential excuse was that they were trialling the safe standing area and they could've been an evacuation hazard but even then there was plenty if room to put the bags behind or under the seat and have space. Ridiculous that they charge £10 for a bag too. That's extortionate.
how does charging £10 improve fire saftey. Total shake down.
Title: Re: Spurs scam
Post by: Bill2 on September 05, 2022, 10:10:54 AM
Quote from: Logicalman on September 04, 2022, 10:25:14 PM
Quote from: Cambridge Away on September 04, 2022, 09:20:52 PM
You could say that it was Daniel's LEVY on bags?   064.gif
Sorry

Quote from: RaySmith on September 04, 2022, 09:26:13 PM
Is Alan Sugar still involved with Spurs? This seems like one of his Apprentices business ideas - a nice little earner for him to back!

Seriously - its a liberty not making this known to opposing fans, should be on the ticket at least.

It appears this is NOT an official bag drop by/for the club (see the link above)

"The Club does not operate a "left luggage service" at the Stadium.  Any services provided by external sources are not controlled by the Stadium and, if you choose to utilise these facilities, you do so at your own risk. Queues are to be expected before & after the match."
That is interesting as I thought I saw an area on the stadium concourse for checking bags in. This was definitely provided by Spurs and there was a big queue outside.
Title: Re: Spurs scam
Post by: Kemosabe on September 05, 2022, 08:40:49 PM
I was aware of this - I got the Away day guide email from the FST and followed the link through the official Spurs guide for Away Fans.

It's not on the first page, but their policy on bag size is clearly set out on this General Information page:  https://www.tottenhamhotspur.com/the-stadium/visiting-supporters/general-information/.

Maybe good feedback (perhaps from FST) to give this more prominence.  I was aware that some stadia are starting to introduce pretty restrictive policies on bags after I went to an event at Wembley Stadium a few weeks back (who take the same approach - so be aware, if we ever make a cup semi-final or final!).
Title: Re: Spurs scam
Post by: The Cravenette on September 05, 2022, 09:57:04 PM
I saw a guy being told he would need to check his bag. It was a normal size rucksack with hardly anything in it. He pointed out the fact it wasn't bulky but they said it was too big either way.

I saw people queuing up to get their bags back on the way out (on the other side of the stadium to the away end). I had no idea that on top of the really annoying inconvenience they were charged a tenner too. Total rip off.
Title: Re: Spurs scam
Post by: HarryBayles on September 06, 2022, 06:23:23 PM
Quote from: Sgt Fulham on September 05, 2022, 08:14:13 AM
The club should return the favour when Spurs come to visit. What a disgrace and an insult to the fans.
Let's hope they don't then return the favour of our toilet facilities next season when we play at their place again


Sent from my iPhone using Tapatalk
Title: Re: Spurs scam
Post by: copthornemike on September 06, 2022, 09:00:18 PM
Thanks all, still pretty pi**ed off about the scam.
Do any of the FST team who meet with the club hierarchy read this board, if yes could they include it at the next meeting?
Title: Re: Spurs scam
Post by: ffc73 on September 06, 2022, 10:42:03 PM
I was unaware of this & managed to get into Spurs last Saturday with a small rucksack. Unbeknown to me it must by chance have met the entry dimensions.

However, be aware that Man Utd operated a similar policy last time we went there. That time with a bigger rucksack it cost me, I think £5, which they said was going to their 'Foundation'. The booth was an official Man Utd bag storage facility.
Title: Re: Spurs scam
Post by: RaySmith on September 06, 2022, 11:10:22 PM
There's been a general move against taking bags into stadiums for a bit now, and in fact, I try to avoid taking one, although I'm often travelling a long way to get to games, and away from home for a fair time.

Obviously there  potential problems with bags blocking gangways, and spaces between seats, with potential to cause accidents, but I did think this was also for security reasons, especially after attempts to bring bombs into stadiums in France, at the same time as an attack on a concert hall there, with weapons being taken in;
and there  has also been an attack on a packed concert here, in Manchester, with a bomb taken into a concert hall in a rucksack, which killed many young people - though there were bad mistakes by security at this event - a suspicious looking bloke walking around carrying a huge rucksack was reported by several people to security staff, who took no action.

But the prices charged to store bags at games at Spurs seem exorbitant - are they having a laugh?
Title: Re: Spurs scam
Post by: FulhamKC on September 07, 2022, 03:27:13 AM
At many stadiums in the U.S. not only does your bag have to be under a certain size, it has to be clear too. So you might see that in the future.
Title: Re: Spurs scam
Post by: Wolf on September 07, 2022, 09:32:56 AM
Pretty far from ideal for anyone coming straight from work (evening matches in particular) with the obligatory laptop.

In the past I've gone to matches straight from the airport in Germany and used the FREE official baggage storage (Hertha Berlin, Bayer Leverkusen). Different ethos there.
Title: Re: Spurs scam
Post by: Colton F.C. on September 07, 2022, 10:11:38 AM
I remember a few seasons ago you could leave stuff at a school near CC. Queens Manor? Is this stilli going? How much do they charge?  Is it run by FFC or 'an external source'?
Title: Re: Spurs scam
Post by: love4ffc on September 07, 2022, 02:19:48 PM
Here in the States, it has become common practice at Stadiums and other large venue events not to allow any bags larger than 14cm x 16cm.  Exception to the rule are bags for mothers tending to babies and small children.  I have not seen a place at the venues I have been for someone to leave a bag if it did not meet the size restrictions. 

Also, a lot of those same venues require that the bags being brought in are clear bags so that nothing can be cancelled inside. 
Title: Re: Spurs scam
Post by: copthornemike on September 08, 2022, 09:53:39 PM
Apparently five Marseille fans arrested after violence inside the super duper high secure Tottenham Stadium and its high tech bag scam - sorry meant drop.
Items including flares were smuggled in so the high tech security stadium measures including a £10 per item bag scam - sorry another slip of the tongue - drop were ineffective!
Well I never.