NFR Advice wanted

[Peabody]

Today, I received an e-mail from British Gas, trying to justify their latest price hike. The way I read it is that this price rise will apply to all customers, including those, like myself, who have signed up for a Fixed Price Tariff, which in my case has eighteen months to run.

On the off chance that some of you may have a legal background, can BG alter a contract without the say so of all parties.

[Jack Fulham]

Today, I received an e-mail from British Gas, trying to justify their latest price hike. The way I read it is that this price rise will apply to all customers, including those, like myself, who have signed up for a Fixed Price Tariff, which in my case has eighteen months to run.

On the off chance that some of you may have a legal background, can BG alter a contract without the say so of all parties.

When I worked for talktalk. We weren't allowed to price guarentee anything so if they asked. Ofcom regulated us and talktalk are able to change the prices when they want. You can get out of it if the person that sold it too you price guarenteed it as that would mean he mis sold the product.

[Forever Fulham]

P, start by calling customer service and arguing with them that you had a fixed price guarantee through [date] and this price hike breaches that service contract.  Then listen to their response very carefully.  You'll then know the legal basis upon which they are relying, and you can plan accordingly.  Maybe you'll get lucky and they'll admit they've made a mistake in your case, that you've been 'grandfathered' under your existing plan until the end of its terms. 

[Southcoastffc]

At the risk of being radical, read the contract. And an even wilder idea, never sign a contract you don't understand or are not happy with.  092.gif

[Peabody]

At the risk of being radical, read the contract. And an even wilder idea, never sign a contract you don't understand or are not happy with.  092.gif

Thank for your answers, but at the risk of being non radical, the fixed priced was/is something all these energy companies urge you to sign up to, in the hope that you won't switch to another supplier. So the was no contract to read, other than the terms and condition. The whole idea was that you agreed to your those condition on the basis that the price would not rise during the life of that agreement. That is until now..

[Southcoastffc]

"agreed to your those condition on the basis that the price would not rise during the life of that agreement."  - IF that is the contract, then you have no worries.  Terms and conditions form part of the contract, which, it seems you have agreed to.  I don't mean to be unkind but in my experience all contracts are essentially quite simple, albeit tedious to read the small print and t&c.

[Jack Fulham]

Did you do it over the phone Peabody or have any paperwork on it?

If you signed a fixed price tariff and they're doing it anyway. It probably means they can.

[Holders]

I checked mine and I have a letter telling me when the fixed price deal expires. I expect the price to hold good until then.

[Me-ate-Live, innit??]

Today, I received an e-mail from British Gas, trying to justify their latest price hike. The way I read it is that this price rise will apply to all customers, including those, like myself, who have signed up for a Fixed Price Tariff, which in my case has eighteen months to run.

On the off chance that some of you may have a legal background, can BG alter a contract without the say so of all parties.

If you have a FIXED contract they cannot increase the price
however,if it is CAPPED .....................you done for


quote
British Gas's 1.7 million customers on a fixed tariff will not be affected by these hikes. Neither will its business customers.
unquote
You do not need legal advice with this it's the law !!!!
[url=http://www.moneysavingexpert.com/news/utilities/2013/10/british-gas-hikes-energy-prices-by-

[Me-ate-Live, innit??]

well Peabody ???  what's the good word ???








Gas And Electricity Deals
www.uSwitch.com/Gas-Electricity

[Peabody]

well Peabody ???  what's the good word ???

Well, I you were right, if you are on a Fixed Price, the the price increase does not apply. I was convinced that we had signed up for FP, unfortunately, they have no record of it. Hey Ho








Gas And Electricity Deals
www.uSwitch.com/Gas-Electricity

[Me-ate-Live, innit??]

well then !!!  there is nothing stopping you switching now get a better deal a you can fix to 2017 even

http://www.topcashback.co.uk/gas-and-electricity/cashback/

http://www.moneysavingexpert.com/utilities/?tab=sect14



the price is not going to go down .................... :022:

[Peabody]

I have but it is only until 2016