Friends and Family Derby home

[West Ewells all White]

Anyone know how to select your friends and family tickets to get them in the basket :022:

[RaySmith]

Just bought a ticket for myself - if you click on the 'Find tickets for me' it takes you to a drop down menu- does that get you the  tickets you want?

[West Ewells all White]

No Ray just gives you the option to buy unreserved seats?

[Southdowns White]

I have had a problem with one of my 2 season tickets today, will only let me select one. It will not let me select the one in my wife's name but did allow me to purchase an extra ticket for my brother to sit nearby. I have tried calling ticket line but been cut off 3 times so will wait until the panic is over.

[MJG]

Ive raised this with club and they are looking at it now

[Southcoastffc]

Ive raised this with club and they are looking at it now

MJG - will you post any update please?  Causing problems amongst me and mine!  Thanks.

[West Ewells all White]

Thanks MJG, shambles as per

[EricB]

Thanks, I have the same issue.  Then tried to call ticket office, received hold message. Then automatically diverted to TM only to received busy tone until it dropped to call.  Hope they fix the web which normally works well 

[Roberty]

You need to create an account for each of your tickets
You can use the same email address but each will need a different password but better to have seperate email addresses
Then go to your main account and add them as friends and family

Then give yourself rights to buy tickets for them

[West Ewells all White]

Hi Roberty, I have the rights but this time does not give the option to buy friends and family?

[MJG]

Ive raised this with club and they are looking at it now

MJG - will you post any update please?  Causing problems amongst me and mine!  Thanks.

if I hear anything I'll let you all know.

[MJG]

Hi Roberty, I have the rights but this time does not give the option to buy friends and family?

this is the issue and while I do have same email address each account has different password... But for life of me have never used them apart from when registered

[West Ewells all White]

Hi Guy`s, managed by trial and error!, had to do a separate transaction for each ticket, lots of resetting passwords!, no extra cost as loaded on to ST, hope this helps, free postage to if required.

[Riversider]

Utter shambles !
Same problems as everybody else, can't buy my friends and family tickets and can't get to speak to anybody 😠
Apparently we are suppose to have confidence in our ticket office people and Ticket master that are weeding out Derby supporters with a booking history that are buying tickets in The Putney End , not a chance !
There will be Derby in blocks P1 to P4 as there will be Villa in the Fulham areas if we meet them at Wembley, can somebody explain to me please how our ticket office can't be prepared for today ?
Absolute joke.

[brightster]

Had the same problem and the Wife just logged on under her sign on details and ordered her seat.

[SG]

I couldn't get a concession ticket despite the account knowing I was a concession. In the end I gave up and paid full price as the costs were so reasonable

[Weybridge White]

Managed to get tickets for the home leg for myself and my husband but not for my son who is also a Season Ticket holder - apparently he doesn't have enough points.  I thought all ST holders could get a ticket regardless of points. 

[SG]

Managed to get tickets for the home leg for myself and my husband but not for my son who is also a Season Ticket holder - apparently he doesn't have enough points.  I thought all ST holders could get a ticket regardless of points. 

They can. You will find the ticket in the reserved seat section of his account. STs are held until Wednesday

[ffc73]

Away coach ticket advertised at £17 but I have been charged £22.  To be fair this is a standard problem that occurs for me.  I email the club and they credit me back the £5.  Hopefully they will do so again.

[Weybridge White]

Son is a ST holder but has no tickets in the 'Reserved' section